Introduction
Welcome to Guided Collectibles. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, subscribe to our newsletter, make purchases, or engage with our services.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, and other contact details.
- Payment Information: Payment card details, transaction information, and purchase history.
- Technical Data: IP address, browser type, device information, and browsing history on our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Information
We collect your personal data through:
- Direct Interactions: You may provide data by filling in forms on our website, subscribing to our newsletter, or purchasing our products.
- Automated Technologies: As you interact with our website, we may automatically collect technical data such as your IP address and browsing actions.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
- To Process Orders: To manage payments, fees, and charges, and deliver your purchases.
- To Manage Your Account: To provide customer support, manage your inquiries, and personalize your experience.
- To Communicate with You: To send you marketing communications, newsletters, or important updates about our services.
- To Improve Our Services: To analyze usage and improve the content and functionality of our website.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We do not sell your personal data to third parties. We may share your data with:
- Service Providers: Third parties who provide services such as payment processing, email communication, and website hosting.
- Legal Authorities: Where we are legally required to do so, we may disclose your information to public authorities or law enforcement agencies. Again, only when a warrant is given and verified. We believe strongly in your privacy.
5. Your Rights
Under GDPR and other applicable privacy laws, you have rights regarding your personal data, including:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any incomplete or inaccurate information we hold about you.
- Right to Erasure: You can request that we delete your personal data where there is no good reason for us to continue processing it.
- Right to Object: You can object to the processing of your personal data where we are relying on a legitimate interest.
- Right to Restrict Processing: You can request that we suspend the processing of your personal data in certain situations.
- Right to Data Portability: You can request the transfer of your personal data to another party.
To exercise any of these rights, please contact us using the details provided below.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize you and customize your experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we protect your data.